With the tech check, you make sure everything works in the classroom before your lesson. It only takes a few minutes.
How to do the tech check
Step 1: Open the tech check. It checks your device and browser first. Then click Continue.
Step 2: Internet: Click Start test. The test checks whether your connection is good enough for video lessons.
Step 3: Audio: Speak into your microphone. If the bars move, click Yes, its moving. Then click TEST SPEAKER and check whether you can hear the sound.
Step 4: Camera: If you can see yourself, click Yes, I see me.
Did every step work?
Then you're ready for your lesson. You can repeat the test anytime, for example with a new device.
What do I do if a step doesn't work?
Device or browser: Lessons work best on a computer with Google Chrome.
Internet too slow: Move closer to your router or use a LAN cable. Close other tabs and programs that use the internet. Learn more in Test your internet connection for SIRIUS lessons.
Bars don't move: Allow your browser to access your microphone and check that the right microphone is selected.
Different microphone or speaker: The tech check uses your computer's default devices. You choose which microphone and speaker to use in the lesson under Settings in the classroom. The classroom opens 15 minutes before the start.
No camera image: Allow access to your camera and close programs that are using it, for example Zoom or Teams.
Still not working?
Message us in the chat via the question mark at the bottom right of your account. We're happy to help.