Echo happens when the sound from your speakers gets back into your microphone. The other person then hears themselves. That's easy to fix.
The best solution: headphones
With headphones, there's no echo because no sound comes out of the speakers. Wired headphones work best.
Who's causing the echo?
The person who hears the echo is usually not the cause. If you hear yourself, the echo is coming from the other person. Take turns muting your microphone. When the echo disappears, you've found the cause.
Without headphones
Turn down your speakers.
Move your microphone and speakers further apart.
Use only one device per room. If two devices in the same room are in the lesson, there's almost always echo.
Turn on echo cancellation
Step 1: In the classroom, click Settings at the bottom left.
Step 2: In the Audio/Video tab, check Echo cancellation.
Room and acoustics
Curtains, rugs and bookshelves absorb reverb. In an empty room with bare walls, everything sounds reverberant and echo happens more easily.
Your instrument sounds choppy rather than reverberant? Learn more in My instrument or voice sounds choppy. What do I do?
Still not working?
Message us in the chat via the question mark at the bottom right of your account. Or book a short tech support appointment. We'll solve the problem together on a video call.