On vacation, traveling or short on time to practice right now? Then you can pause billing for your membership for a limited time. During that time, you keep taking lessons with your unused lessons.
You keep full access.
During the billing pause, you keep taking lessons with your teacher as long as you have unused lessons.
How to pause your billing
Step 1: Go to Settings > Membership.
Step 2: Click Pause billing next to your teacher.
Step 3: Choose how long you'd like to pause and click Pause billing.
The pause starts on your next billing date. You see the exact period in the dialog.
How long can I pause?
How many pause months you have depends on the term of your membership:
Term | Pause months per term |
3 months | up to 1 month |
6 months | up to 2 months |
In the dialog, you see how many pause months you've already used in your current term.
Can I extend a pause that’s already running?
No. Once the pause is over, though, you can set up a new pause as long as you have pause months left.
What happens during the pause?
You don't pay a fee.
You keep taking lessons with your unused lessons.
Your membership doesn't renew. That's why you don't get any new lessons.
If you don't want to take lessons during the pause either, let your teacher know in the chat so they don't schedule lessons for you.
What happens after the pause?
Your membership continues automatically and payments start again. The end of your term moves back by the length of the pause.
A billing pause is not a cancellation.
After the pause, your membership is billed automatically again. If you'd like to end your membership, read How do I cancel my membership?
Billing pause or Freeze?
Both options are meant for different situations:
| Billing pause | Freeze |
Lessons | continue | not possible |
Unused lessons | stay usable | are frozen |
Cost | none | €4.99 per month |
Suited for | short breaks | longer breaks |
Learn more about the Freeze in How do I freeze my membership?