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My teacher isn't responding. What can I do?

What to do if your teacher doesn't reply to your message.

Teachers usually reply within 3 days. Sometimes it takes a little longer because they teach many students.


What can I do first?

Step 1: Go to Messages.

Step 2: Send your teacher a short message and ask for an update.


What do I do if there's no reply after 3 days?

Message us in the chat via the question mark at the bottom right of your account. Briefly tell us:

  • that you haven't had a reply for 3 days

  • your teacher's name

We'll find a solution.

If your teacher is often hard to reach, we'll help you. You can also change your teacher yourself anytime: How do I change my teacher?

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