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How do I become a Superstar teacher?

The four goals for the Superstar status, where to see your progress and how to reach the goals.

Superstar teachers are especially reliable, shine in trial lessons and teach regularly. In return, they're preferred when we match new students.

The most important factor for new students

No other criterion carries as much weight in our matching as the Superstar status.


Where do I see my progress?

Under Insights, you see the Superstar teacher card at the very top with your four goals and the evaluation period. A green thumb means reached, a red one means still open. This feature is still in beta.


The four goals

Goal

What it means

Regular lessons missed: 0%

You show up for every regular lesson.

Trial lessons missed: 0%

You show up for every trial lesson.

Regular lessons taught: at least 45

You teach regularly during the evaluation period.

Trial lesson success rate: at least 50%

At least every second trial lesson you hold leads to a membership with you. Students who come to you through a teacher change don't count here.

You need to reach all the goals that apply to you. The success rate counts from two trial lessons held. If you didn't have a trial lesson in the evaluation period, neither trial lesson goal counts. Missing a trial lesson always counts.


How to reach the goals

Goal

What helps

0% no-shows

Connect Google Calendar, turn on reminders, keep your availability up to date. Learn more in How do cancellations and no-shows affect my matching?

Success rate

Prepare the trial lesson well and suggest a fixed follow-up time. Learn more in How do I give a good trial lesson?

45 lessons

Fixed weekly lessons and keeping students long-term. Learn more in How do I keep students long-term?


Frequently asked questions

Question

Answer

Which period is evaluated?

Always the three previous full months. On the 1st of every month, the period moves forward by one month: in October, July to September count, from November 1, August to October. So a no-show drops out of the evaluation after three full months.

Does it count if my student doesn't show up?

No. As long as you were in the room on time, it doesn't count against you.

I'm just below a goal.

The card shows you exactly what's missing. Feel free to message us in the chat if you'd like our support.

Am I at a disadvantage without the status?

No. The status is a bonus, not a requirement.

Getting more students

You'll find all other levers in How do I get matched with more students?

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