Below your weekly schedule, you'll find the Availability Settings. With them, you control exactly when students can book you.
How to find the settings
Step 1: Click Availability in the left menu and scroll down.
Step 2: Change the values and click Save at the top right.
What do the settings mean?
Setting | Meaning |
Time zone | Your times apply in this time zone. Update it if you move or are abroad for a longer time. |
Minimum notice | How many hours in advance a lesson can be booked at the latest. Students don't see times that are closer than this number of hours to the current time. |
Limit future bookings | How many days in advance lessons can be booked. Today counts as the first day: with 3 days, students on a Friday only see Friday, Saturday and Sunday. |
Buffer time | Break after every lesson: none, 15, 30 or 60 minutes. |
You set the minimum notice and the future booking limit separately for regular lessons and trial lessons. Always check both when you make changes.
Tip: short notice time for trial lessons
Many interested students would like their trial lesson as soon as the next day. The shorter the notice time, the more trial lessons you get.
Blocking single days or times
Have a doctor's appointment or away for a few days? Then you block just that time without changing your weekly schedule.
Step 1: Under Block specific dates or times, click Add an override.
Step 2: Choose the day in the calendar.
Step 3: Enter the time when you're not available, or turn on Set all day as unavailable.
Step 4: Click Add and then Save at the top.
Lessons that are already scheduled stay in place. Reschedule them with your students. Learn more in How do I reschedule a lesson?
Your students don't see any open times?
It's usually your settings, not a technical error. The settings work together:
Example: It's Friday, 10 am. Your future booking limit is 3 days, your minimum notice is 48 hours, and you entered an exception on Sunday.
Limit future bookings: only Friday, Saturday and Sunday are visible.
Minimum notice: everything before Sunday, 10 am drops out.
Exception: Sunday is blocked.
→ Your students don't see a single time, even though your weekly schedule is full.
So check:
Have you entered any times for regular lessons at all? Without times, your students only see a note to message you in the chat.
Is your future booking limit very small? Increase it, for example to 14 days or more.
Is your minimum notice very high, for example 48 hours or more?
Have you entered exceptions in the next few days?
Are your times continuous blocks? A time slot that's shorter than the lesson can't be booked. So enter your times as continuous blocks, not as single slots.
Did you change the setting for regular lessons and for trial lessons?
Lessons that are already booked and your buffer time also block times.