To make lessons work well for you and your teacher, SIRIUS has a few simple rules.
How do I schedule lessons?
You schedule lessons directly with your teacher in your account.
Your teacher can schedule single lessons or fixed series. You can request single lessons.
Learn more in How do I book a lesson?
What applies to cancellations?
You can cancel or reschedule a lesson free of charge up to 24 hours before the start. You do this in the chat with your teacher.
If you're sick, the 24-hour rule doesn't apply if you send us a doctor's note in the chat.
For a missed lesson, you agree on a make-up lesson with your teacher.
Late cancellations can cost you a lesson.
If you cancel less than 24 hours in advance, your teacher can mark the lesson as missed. Learn more in When is a lesson deducted from my balance?
What happens if my teacher can't make it?
Your teacher lets you know as early as possible and finds a make-up time with you. No lesson is deducted from your balance. If something doesn't work out, message us in the chat.
What do I do if my plans change?
Your situation | Your option |
You need a short break | |
You'd like more lessons | |
The teacher is no longer a good fit | |
You'd like a longer break |
Want to stop completely? Then you cancel with 1 month's notice before the end of your term. Learn more in How do I cancel my membership?